What makes linen different?

There's so much to love about flax! Not only will you fall in love with its aesthetic quality, but you'll also appreciate its other qualities: it stands the test of time, it regulates the indoor temperature according to the outdoor one, you'll feel connected to nature!

g/mp stands for grams per square meter, referring to the metric weight measurement of a fabric. A higher gram/square meter represents a higher density. Our linens are proudly 170 g/mp and are the optimal weight for quality, warmth, comfort and durability.

What is the difference between our genuine linen fabrics and those that are artificially soaked?

Unlike other bed linen brands, our linen is soaked using natural pumice stones, without any toxic chemicals. So, by buying from Genuin, you'll experience a beneficial night's sleep in the most natural way possible and enjoy the natural touch of linen.

Will I be happy with my choice?

You will feel very happy with your choice! We created and develop our business with care and sustainability. We never set out to be the biggest, but we certainly want to be among the best. That's why we are so proud to already have so many extremely satisfied customers and a large number of them already have repeat purchases.

Do you deliver worldwide?

Yes! We offer worldwide delivery by partnering with reliable courier services to ensure that every order arrives safely to your door. For more delivery details and rates, visit our Delivery Policy.

How long will it take to receive my order?

Most orders are processed and shipped in 5 to 7 business days. Please note that during the holiday season, delivery takes longer than usual, our current estimate is 3 to 7 business days. Check individual product status and processing time on the product page. Once your order is ready, it will be shipped immediately to your destination. For more information about shipping, please read our Shipping Policy. In addition, because we are true to our zero waste idea, all orders are custom fulfillment, not stock.

What is the status of my order?

The easiest way to check order status is by creating a user account. This will allow you to log in and view order fulfillment status, order history, address saves and more. You can also track the delivery of your order through our order tracking page.

Can I make changes to an existing order?

To make changes to an existing order, please e-mail us at hello@genuin.shop. We apologize, but we cannot make changes to custom orders or items already shipped.

Can I cancel my order?

To cancel your order, please send an e-mail to hello@genuin.shop. Sorry, but we cannot cancel items already shipped or custom orders. After a card transaction is canceled, the issuing bank will release the blocked amount to the customer's account within 1-30 days, depending on its policy.

What is the price adjustment policy?

At Genuin we understand the importance of offering our customers the best value for their purchases. If you have placed an order with us and items have not yet shipped, you may be eligible for a price adjustment if a lower price becomes available. This policy applies to unshipped orders only.

BEDDING, CURTAINS AND OTHER ITEMS FOR A HEALTHY HOME

made from sustainable materials from Europe

The goodness of nature from within

Bedding, curtains and other home textiles made of linen, cotton and natural materials

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Neutral tones

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Vanilla Cream pillowcases

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Dandelion bedding set

Natural small stripes duvet cover

Vanilla Cream Pilot

Design your curtains

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BEDDING, CURTAINS AND OTHER ITEMS FOR A HEALTHY HOME

Certifications

What our customers say

Seasonal items

Neutral tones

Wondering why you can't sleep? Here are 10 reasons you never thought of!

YOUR HOME, YOUR HOTEL

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