{"id":30391,"date":"2024-09-04T07:44:45","date_gmt":"2024-09-04T07:44:45","guid":{"rendered":"https:\/\/genuin.shop\/ruecksendungen-3\/"},"modified":"2026-02-16T17:04:31","modified_gmt":"2026-02-16T17:04:31","slug":"ruecksendungen","status":"publish","type":"page","link":"https:\/\/genuin.shop\/de\/ruecksendungen\/","title":{"rendered":"R\u00fccksendungen"},"content":{"rendered":"\n<ul class=\"wp-block-list\">\n<li>Wir akzeptieren R\u00fccksendungen von unge\u00f6ffneten und unbenutzten Produkten innerhalb von 14 Tagen nach Lieferung.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Wir betrachten alle Pakete als ge\u00f6ffnet, die nicht mehr wie bei der Lieferung verpackt sind und bei denen die Etiketten entfernt wurden.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Alle R\u00fccksendungen m\u00fcssen innerhalb von 14 Tagen erfolgen. Die Kosten f\u00fcr die R\u00fccksendung tr\u00e4gt der Kunde. <\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bitte \u00fcberpr\u00fcfen Sie vor der Bestellung die Gr\u00f6\u00dfentabelle sowie die Gr\u00f6\u00dfen Ihres Bettes, Ihrer Matratze, Ihrer Bettdecke und Ihrer Kissen, um sicherzustellen, dass Sie das ausw\u00e4hlen, was Sie ben\u00f6tigen.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produkte mit individuellen Gr\u00f6\u00dfen, die nicht auf der Website zu finden sind, k\u00f6nnen nicht zur\u00fcckgegeben werden, es sei denn, sie erf\u00fcllen die Garantiebedingungen in den <a href=\"https:\/\/genuinshop.de\/allgemeine-geschaeftsbedingungen-3\/\">Allgemeinen Gesch\u00e4ftsbedingungen<\/a>. Wenn diese nicht den erwarteten Qualit\u00e4tsstandards entsprechen, k\u00f6nnen sie behoben oder ersetzt werden.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Aus Gr\u00fcnden der Hygiene und des Gesundheitsschutzes k\u00f6nnen auch keine Produkte zur\u00fcckgegeben werden, die bereits benutzt wurden (darin geschlafen, gewaschen usw.).<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bei Bestellungen, die mit Karte bezahlt wurden, wird der Betrag innerhalb von maximal 30 Tagen nach Annahme der R\u00fccksendung auf dieselbe Karte zur\u00fcckerstattet, die f\u00fcr die Transaktion verwendet wurde.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Bei Bestellungen, die per \u00dcberweisung oder Nachnahme bezahlt wurden, wird der Kunde gebeten, ein R\u00fccksendekonto unter hello@genuin.shop anzugeben.<\/li>\n<\/ul>\n\n\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f44642-o1\" lang=\"de-DE\" dir=\"ltr\" data-wpcf7-id=\"44642\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/30391#wpcf7-f44642-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Kontaktformular\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"44642\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.5\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"de_DE\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f44642-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<h2>R\u00fccksendeformular\n<\/h2>\n<p><label> Bestellnummer<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"order-id\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" id=\"order-id\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"order-id\" \/><\/span> <\/label>\n<\/p>\n<p><label> E-Mail oder Telefon<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"contact\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"contact\" \/><\/span> <\/label>\n<\/p>\n<p><label> R\u00fccksendegrund<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"return-reason\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"return-reason\"><option value=\"Ich habe die falsche Gr\u00f6\u00dfe bestellt\">Ich habe die falsche Gr\u00f6\u00dfe bestellt<\/option><option value=\"Das Produkt weicht vom Pr\u00e4sentationsbild ab\">Das Produkt weicht vom Pr\u00e4sentationsbild ab<\/option><option value=\"Ich bin mit der Produktqualit\u00e4t nicht zufrieden\">Ich bin mit der Produktqualit\u00e4t nicht zufrieden<\/option><option value=\"Sonstiges\">Sonstiges<\/option><\/select><\/span><\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Senden\" \/>\n<\/p>\n<p><script>\n \/\/ Verific\u0103 dac\u0103 exist\u0103 parametru 'return_order_id' \u00een URL \u0219i popula c\u00e2mpul\n window.onload = function() {\n var urlParams = new URLSearchParams(window.location.search);\n var orderId = urlParams.get('return_order_id');\n \n if (orderId) {\n \/\/ Dac\u0103 exist\u0103, completeaz\u0103 c\u00e2mpul ID Comanda\n document.getElementById('order-id').value = orderId;\n }\n };\n<\/script>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-static.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-30391","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - 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